As with employees, volunteers need support from those in a position to see the total picture and who know what work needs to be done. A key aspect of the supervision of volunteers is access to someone in charge during the time the volunteer is on duty. Not all volunteers are supervised. Some require liaison or reporting contact.

Editor's ChoiceTitleDescriptionAuthor
Supervising volunteersAll supervisors need to understand why volunteers donate their time and talents to the organization.
Read More
Mary V. Merrill
Thinking about Support and SupervisionAll volunteers need support and supervision, it's a question of degree. How much is enough?
Read More
NCVO
Revisiting the Seven Deadly Sins of Directing VolunteersHow to avoid chasing away or burning out volunteers
Read More
Susan J. Ellis
The Just-a-Volunteer SyndromeIt is a self-fulfilling prophecy to expect, and thus tolerate, mediocre performance by volunteers
Read More
Susan J. Ellis
Stop Volunteers from Being Their Own Worst EnemiesSome people don't give priority to their volunteer work because they're unpaid. Others expect special treatment, because they're unpaid. How to manage expectations?
Read More
Susan J. Ellis
Eight Myths About Difficult VolunteersWhat not to do when some volunteers pose difficulties at work
Read More
Sue Vineyard
Strategies for Dealing with Unreliable VolunteersSuggestions on dealing with volunteers who don't show up
Read More
Shawn Kendrick
When Helping Hands Hurt your CauseOptions in dealing with difficult volunteers
Read More
Krista Balbach
Dealing with difficult situationsDifficult situations with volunteers may involve performance, interpersonal issues, or both. Suggestions on what to do.
Read More
Casey Morrison
Reprimanding volunteersHow to deal with some unsatisfactory performance by a volunteer.
Read More
Steve McCurley and Sue Vineyard
Emergency ExitsWhen and How to Dismiss Volunteers
Read More
NCVO
Supervising VolunteersVolunteers are sometimes supervised by persons who have had no training in how to work with volunteers. Success of volunteer programmes depends on supervisory staff working effectively with volunteers.
Read More
Mary V. Merrill
Flowchart on Volunteer TerminationWhat to do if there is "undesirable behavior" by volunteer (flowchart)
Read More
Asian Women's Welfare Association (A W W A)
Volunteer Grievance ProceduresProcess: when volunteer has a grievance (flowchart)
Read More
Asian Women's Welfare Association (A W W A)
Making Friends With VolunteersIs there a line between volunteer and friend?
Read More
Donna Amos