By definition, volunteers are part-time staff with widely varying schedules. Add to this the diversity and backgrounds of the people who volunteer, and the resulting work force is a logistical challenge. A volunteer program must have a clearly-designated coordinator to handle all the activities outlined in these twelve management elements.

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TitleDescriptionAuthor
It Starts With You…The Volunteer AdministratorVolunteer coordinator, volunteer manager, volunteer administrator. Whatever the job title, those who manage volunteers do important work
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Jeanne H. Bradner
The Role of IntermediaryRole of volunteer coordinator in relation to programme staff, middle and top management
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Susan J. Ellis
What Volunteer Resources Managers Can Teach Human Resources ManagersWhy volunteer management is not the same as human resource management of paid staff
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Susan J. Ellis
What to Look for When Hiring a Volunteer CoordinatorAs part of volunteer coordinator’s job is to track volunteer hours and other statistics, many interviewers may focus on a candidate’s attention to detail. But superior volunteer coordination takes more than that.
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Shawn Kendrick
In The Middle: The Leader Of Volunteers As IntermediarySome organisations operate on a decentralized model. The manager / coordinator of volunteers recruits volunteers, then assigns them to other departments to work with the volunteers. If a problem arises, or if there are differences in how to approach a situation involving volunteers, who breaks the tie?
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Susan J. Ellis
The New Volunteer Manager: The First 90 DaysFor many, “volunteer coordinator” is a tacked on to other job responsibilities, with little training given. Here’s how to get started in your new job
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Tobi Johnson, CVA
Volunteers, Part I: What Makes Them Stay?Overview of issues which volunteer managers work with: why volunteers stay and why they leave
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Christine Litch
Volunteers, Part II: Why Do They Leave?Overview of issues which volunteer managers work with: why volunteers stay and why they leave
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Christine Litch
Should Volunteer Program Managers Be Volunteers, Too?Why volunteer resources managers to do some sort of volunteering themselves – in essence, practicing what we preach
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Susan J. Ellis
Volunteers as LeadersA volunteer leader is a volunteer who “takes charge of a project by coordinating it and taking accountability for its successful completion”. A guide to help your organization establish the processes needed for a solid volunteer leadership program
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HandsOn Network
Who Helps Those Who Help Others?What do “volunteer coordinators” do? More than coordination!
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Masayoe Nabilah
Competencies For Managers Of VolunteersEffective volunteering goes hand in hand with skilled and competent managers of volunteers. Find out about these competencies that describe the essence of the work managers of volunteers do, regardless of whether they are paid or volunteer, and regardless of the industry/sector they work in.
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Volunteering New Zealand