Because volunteer time is too valuable to waste, it is imperative to evaluate the impact of volunteer services regularly and to discover whether those services are still the most meaningful ones to deliver. Along with program evaluation, it also is helpful to conduct individual performance reviews with volunteers. This practice maintains standards for the program and also recognizes each volunteer.

Editor's ChoiceTitleDescriptionAuthor
Evaluating VolunteersEvaluating volunteers may seem unfair, but non-evaluation may be even more unfair. Why and how to evaluate volunteers.
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Shawn Kendrick
Why Do We Love Volunteer Satisfaction Surveys?When evaluating volunteer services, don't just look at volunteer satisfaction. See whether the volunteer work has a meaningful effect on the organization's work.
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Susan J. Ellis
A Volunteer Communications Strategy: 13 Steps to Driving Recruitment, Engagement and LeadershipVolunteers are not all the same. They range from "shoppers" to "committed leaders". Plan accordingly to move them from one level to the next.
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Nancy E. Schwartz
A Note On Assessing ValueThe value of "value of volunteer work" has been estimated using hours volunteered, but hours served may be different from what the work is actually worth.
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Linda L. Graff
Spring Cleaning: Take a Fresh Look at Your Volunteer ProgramVolunteer programmes may have grown over time. Consider whether volunteer activities address critical needs of your organization or peripheral ones.
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Susan J. Ellis
Performance Review GuidelinesPurpose and principles of performance reviews, how to prepare for a review session and how to conduct a review
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Lions Befrienders Service Association (Singapore)
Greening for a causeVolunteers organise activities for beneficiaries, but do those activities benefit the beneficiaries? That's where reviewing volunteer programmes come in.
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Mohd Azhar Aziz
Organizational Assessment for Volunteer ProgramsSample assessment form for volunteer programmes, from organisational readiness to documents for volunteers
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HandsOn Network
Measuring the difference volunteers make: A guide to outcome evaluation for Volunteer Program ManagersAs your volunteer programs complete for scarce dollars, outcomes evaluation is a way to measure the results of volunteer and program efforts, and demonstrate their effectiveness - even if your organization is not using outcomes planning or evaluation in any of its programs.
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Minnesota Department of Human Services
Charlatans and Other Silliness: Knowing and Caring Enough To Measure the Actual Value of VolunteeringA critique of the "wage replacement method" to calculate the value of volunteering
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Linda L. Graff
VIVA – The Volunteer Investment and Value Audit: A self-help guide (2nd ed.)Financial figures that show the impact of volunteering may be valuable in some cases. Bear in mind the economic approach focuses on monetary value and may be damaging if it reinforces the notion that volunteering is all about saving money.
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Katharine Gaskin