Editor's
Choice
TitleDescriptionAuthor
One Size Does Not Fit All (2015)One Size Does Not Fit All shares the findings of a Volunteer Engagement Survey, conducted in 2013 by the National Volunteer & Philanthropy Centre, about the volunteering habits and preferences of volunteers and non-volunteers in Singapore across various ages. Conceived as a volunteer engagement guide, this publication aims to assist organisations to better understand the motivations and challenges of their current and potential volunteers at different life stages.
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NVPC
Individual Giving Survey (2014)National Volunteer & Philanthropy Centre (NVPC)’s Individual Giving Survey 2014 found that individuals in Singapore have demonstrated a strong commitment to give, with total donation amounts at a high of S$1.25 billion, a 14% rise from the amount of S$1.10 billion in 2012. While the national volunteerism rate dropped to 17.8% in 2014, the average volunteer hours grew to 93 hours compared to 72 hours in the 2012 survey.
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NVPC
Individual Giving Survey (2014) Supplement: Employee Volunteerism(released in 2015) National Volunteer & Philanthropy Centre (NVPC)’s Individual Giving Survey 2014 found that only 1 in 5 employers organised volunteering activities. Top factors that would encourage participation in employer-organised volunteer activities include support from bosses and colleagues.
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NVPC
Bridging the Expectations Gaps in Corporate Giving (2014) This qualitative study by Spire Research and Consulting, done pro-bono for NVPC, found there were expectation gaps between companies and non-profit organisations. Most of the gaps were caused by organisations failing to identify partners who share similar expectations in corporate giving.
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NVPC
Volunteer Coordinator Pilot (2013)Volunteer Coordinator (VC) Pilot is a one-off, 2-year programme to improve volunteer management in 10 organisations. The study showed, among other things, that with a VC, there is better coordination and improved deployment of volunteers across departments.
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NVPC
Individual Giving and Subjective Well-Being (2013)A national study about giving (volunteering and donating) and subjective well-being in Singapore found that 66% of givers had high levels of subjective well-being compared to 45% of non-givers. This is also the first time the relationship between givers’ intention to give in future and their experience with non-profit organisations (NPOs) was examined; these findings have implications on volunteer and donor management. This study is part of NVPC’s Individual Giving Survey 2012.
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NVPC
Informal Volunteerism Infographics (2013)Volunteering is often thought of as serving in organisations, such as charities. However, there are also volunteers who serve on their own, helping their neighbours or even strangers. Half the volunteers in Singapore serve without going through organisations.
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NVPC
Non-Profit Organisation (NPO) Start-up Kit (2013)Are you thinking of starting a NPO? What are the governance, legal and resource issues to consider? Refer to our guide for a quick brief.
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NVPC
Corporate Giving Survey (2012)National Volunteer & Philanthropy Centre (NVPC)'s Corporate Giving Survey 2012 found that many respondents gave: 2 in 3 contributed to non-profit organisations in Singapore. The top motivation for giving was “charitable instincts”, followed by “benefit company’s bottom line”. Cash donations were the most common form of giving, with $12,000 as the median cash donation amount in 2011. The study also found the top attribute considered before giving to a non-profit organisation (NPO) was past performance of the NPO in achieving its mission.
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NVPC
Individual Giving Survey (2012)National Volunteer & Philanthropy Centre (NVPC)'s Corporate Giving Survey 2012 found that many respondents gave: 2 in 3 contributed to non-profit organisations in Singapore. The top motivation for giving was “charitable instincts”, followed by “benefit company’s bottom line”. Cash donations were the most common form of giving, with $12,000 as the median cash donation amount in 2011. The study also found the top attribute considered before giving to a non-profit organisation (NPO) was past performance of the NPO in achieving its mission.
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NVPC
Individual Giving Survey (2012) Supplement(Released in 2014) National Volunteer & Philanthropy Centre (NVPC)’s Individual Giving Survey 2010 has found that the national volunteerism rate has risen to 23.3%, compared to 16.9% in the 2008 survey. This is the first time that the volunteerism rate has exceeded 20%. Total amounts donated by individuals have also risen to an all-time high of $1.07 billion in the 2010 survey compared to $0.96 billion in the 2008 survey.
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NVPC
Volunteer management checklist and manual (2012)Just as human resource management involves policies and processes, so does volunteer management – volunteers are human resources.

This 4-page checklist helps managers and coordinators of volunteers to review and help improve the different aspects of their volunteer management practices. Use the checklist to see where you are in volunteer management.

The checklist is developed with reference to NVPC’s publication: “The Essential Guide to a Volunteer Management System” (VMS). Each page of the checklist refers to a particular stage, or chapter, in the VMS guide. For example, if there is an item in the checklist you would like to develop, you may refer to the relevant chapter in the VMS guide.
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NVPC
Charity Trends (2012)How many charities are there in Singapore? Is the number rising, or falling? What is the trend in tax-deductible donations and what are the possible reasons for changes? To answer these questions, this short study looks at trends in the charity sector by using data from the Commissioner of Charities annual reports (2007-2011). Plausible explanations for changes are given, using information in the annual reports and external sources such as changes in the economy.
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NVPC
Individual Giving Survey (2010)National Volunteer & Philanthropy Centre (NVPC)'s Individual Giving Survey 2010 has found that the national volunteerism rate has risen to 23.3%, compared to 16.9% in the 2008 survey. This is the first time that the volunteerism rate has exceeded 20%. Total amounts donated by individuals have also risen to an all-time high of $1.07 billion in the 2010 survey compared to $0.96 billion in the 2008 survey.
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NVPC
Individual Giving Survey (2010) SupplementNational Volunteer & Philanthropy Centre (NVPC)'s Individual Giving Survey 2010 has found that the national volunteerism rate has risen to 23.3%, compared to 16.9% in the 2008 survey. This is the first time that the volunteerism rate has exceeded 20%. Total amounts donated by individuals have also risen to an all-time high of $1.07 billion in the 2010 survey compared to $0.96 billion in the 2008 survey.
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NVPC
Giving 2.0 (2010)In our hectic lives, some questions merit deeper reflection. "How can we make this world a better place?" is one. And "How can we transform Singapore into a giving nation?" is another.
We are talking about a nation where the giving of time, talent and treasure becomes a way of life. A society where compassion and camaraderie are celebrated. A community to whom volunteerism is, first and foremost, a second nature.
How are we doing as a giving nation? Click to read a range of thought pieces that shed light on the bigger picture.
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NVPC
State of Philanthropy (2010)How did some Institutions of a Public Character (IPCs) cope during Singapore's deepest recession? What effect did the economic crisis have on fundraising and volunteering?
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NVPC
“Donation Friendly” Websites (2009)There is potential for fundraising online as most households in Singapore have access to the internet. Fundraisers who apply donation-friendly practices on their websites will be better placed to raise funds online.
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NVPC
Health (2009)Health care goes beyond hospitals and doctors, important as they are. It also involves people staying healthy for as long as possible, how to ensure proper care when people fall sick and how to die well.
Click for an overview of the health sector and the non-profit organisations that operate in the sector.
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NVPC
Children and Youths (2009)Children and youth are generally part of a system including their family, peer group, school and neighbourhood. What happens within the system would impact children. Some children and youth face growing pains. For example, they may need help coping with home and school, arising perhaps from issues with parenting styles, inadequate care from parents (which may arise from marital difficulties or single parenthood, and financial difficulties) or bullying in school. Others may, due to family circumstances or because of learning difficulties, find it hard to cope with school.
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NVPC
Families and Family Service Centres (2009)Families in Singapore may face one or more issues, sometimes at the same time. For example, a child or youth in a family may have issues with parenting styles or even inadequate care from parents. An adult may have to deal with work and family responsibilities including parenting and caring for elderly parents and in-laws, and marital difficulties or single parenthood, and financial difficulties. Family issues may be compounded when families are re-constituted, become transnational (eg spouse works overseas), "sandwiched", or have family members who are born or become ill or disabled.
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NVPC
Individual Giving Survey (2008)Volunteerism in Singapore went above 16% for the first time, from 15.5% in 2006 to 16.9% in 2008. While the volunteer rate has risen, the total number of volunteer hours fell to 45 million hours in 2008 compared to 49 million hours in 2006.
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NVPC
Donor Management System: A Guide for Non-profit Organisations (2008)Non-profit Organisations (NPOs) in Singapore face many challenges, including increased scrutiny from donors. It would help NPOs to develop a sustainable and preferably diversified fundraising programme rather than depend solely on traditional funders or the founders' generosity. The Donor Management System (DMS) framework aims to help NPOs by giving:
  • • A starting point for meaningful discussions with Board, management and staff for developing a donor-centric fundraising approach

  • • Direction on fundraising and donor management, thus simplifying the decision-making process

  • • A "checklist" that helps fundraisers and donor managers address key aspects of donor management

  • • Practical approaches and processes for use in real-world donor management projects.

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NVPC
Engaging Ad Hoc Volunteers: A Guide for Non-profit Organisation (2008)Engaging Ad Hoc Volunteers: A Guide for Non-profit Organisations (NPOs) shows how leading NPOs have benefited from the meaningful engagement of ad hoc volunteers. More people today prefer to volunteer on an ad hoc basis, rather than take on long-term commitments. With ad hoc volunteers, NPOs may be able to engage people with general and specialist skills that may otherwise not be available. Working alongside regular volunteers and staff, ad hoc volunteers can help to get more work done, more quickly and effectively.
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NVPC
Barriers to Effective Volunteer Management (2007)NVPC's individual giving surveys over the years show that the proportion of former volunteers has been higher than the proportion of current volunteers. NVPC's study of IPCs has found that lack of volunteer commitment is a top issue. The recently-launched Code of Governance also sets out the principle that charities should have human resource policies for volunteers. To help address these volunteer management issues, NVPC is releasing its first-ever study on barriers to effective volunteer management.
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NVPC
Engaging Senior Volunteers: A Guide for Non-profit Organisations (2007)Leading organisations have benefited from the skills and commitment of senior volunteers in a wide range of jobs. This publication comes with tips distilled from NVPC's discussion with NPOs and senior volunteers. New content: new case study from RSVP and a page on volunteer exit to help improve volunteer management.
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NVPC
Risk Management Primer (2007)Volunteers give you their time and talents, creating much value in the process. However, there may also be certain risks, such as accidents. While risks exist in life - and in volunteer management - risks can be managed. In this short primer, get started in learning how to manage risks systematically for your volunteer programmes.
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NVPC
Regular Donations Tools (2006)NVPC's Individual Giving Survey 2006 found that donors who give more frequently, give more on average. What are the tools that charities may use to facilitate regular donations?
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NVPC
Individual Giving Survey (2006)NVPC has released major findings of the 2006 Individual Giving Survey in Singapore, a biennial survey that measures individual giving in terms of volunteerism and philanthropy. For the first time in this series of surveys, public confidence in charities was measured. An earlier version of this file was presented to non-profit organisations on 5 Sep 06.
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NVPC
Study on Institutions of a Public Character (2006)The National Volunteer & Philanthropy Centre (NVPC) has released the results of its first-ever study on lnstitutions of a Public Character (IPCs). NVPC studied the characteristics of IPCs as well as issues faced in fundraising and volunteer management.
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NVPC
Time, Talent & Treasure: Best Practices in Corporate Giving (2006)Published by the National Volunteer & Philanthropy Centre (NVPC), the book features case studies of 13 corporate givers, including NVPC award winners, drawn from various organisations in different industries. From bottom-up initiatives to multi-national corporations to smaller outfits drawn into volunteering through their umbrella organisations, corporate giving is more than just making donations to charities. It is about giving time, talent and treasure, and there are many meaningful ways to give.
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NVPC
Grantmaking: Setting up a Foundation (2005)Grantmakers play an important role in assessing needs, providing solutions and improving communities. In this section, NVPC provides basic information on how to set up a grantmaking foundation.
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NVPC
The State of Giving (2005)The National Volunteer & Philanthropy Centre (NVPC) conducted a major research to shed light on the landscape of giving in Singapore, over 18 months, between 2004 and 2005. The culmination of the research, The State of Giving, consolidates valuable insights on the giving behaviour and motivations of three segments, individuals, corporations and grantmakers, in the giving of time (volunteerism) and money (philanthropy).
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NVPC
Best Practices in Volunteer Management (2005)This publication documents the best practices of non-profit organisations (NPOs) which have successfully managed their volunteers. It provides an insight into developing an effective volunteer program and successful strategies in developing a volunteer organisation. Learn from successful NPOs on how they have gone about managing their volunteer resources effectively, and had grown as a result of it.
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NVPC
Value of Volunteerism (2004)NVPC estimated that nationally, in 2004, total annual volunteering hours was 35 million hours. The estimated financial value of total volunteer time was S$746 million.
NVPC’s 2003 study of 24 organisations that engaged volunteers found that for 75% of the organisations surveyed, every $1 invested in volunteers yielded a return that covered the $1 to over four times the investment. There were also non-economic benefits. For example, over 80% of volunteers experienced a sense of achievement from volunteerism.
More details of study are available in NVPC’s publication - The State of Giving
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NVPC
Individual Giving Survey (2004)Singapore's volunteerism rate stayed steady against a background of SARS and hard economic knocks. The findings of the biennial National Volunteerism Survey were released at the National Volunteer & Philanthropy Conference on 27 and 28 July, 2004. The study included 12 months of preparation prior to the start of field work between April and June 2004, straddling the start of Singapore's face-off with SARS and the nation's subsequent recovery.
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NVPC
I’m a Volunteer Too! (2004)Find out how celebrities like Kit Chan and Eunice Olsen found true riches as volunteers in I'm a Volunteer Too! This 236-page book, which details the experiences of local volunteers, is a must-read for volunteers, would-be volunteers and anyone who is seeking inspiration in their everyday lives.
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NVPC
Survey on Volunteerism (2002)Singapore's volunteer participation rate, in terms of current volunteers who had volunteered over the past 12 months, has increased 60% from 9.3% in 2000 to 14.9%.
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NVPC
The Essential Guide to a Volunteer Management System (2001)Volunteer management is a very wide topic. There are different levels of involvement in volunteer management, from programme directing to volunteer managing and coordinating. Each level involves different functions and they are all crucial to the success of volunteer programmes.

The Essential Guide to a Volunteer Management System is written from the perspective of helping an organisation start its volunteer management system (VMS); those who already have such a system in place will also find use for it.
Volunteer managers and coordinators, and all those who work directly with volunteers and coordinate the day-to-day activities of the volunteers will find this guide a useful tool in their work.
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NVPC
Benchmark Survey on Volunteerism (2000)The volunteer participation rate in Singapore is 9.3%, compared with 56% in USA, 48% in UK and 25% in Japan. Volunteer manhours are comparable with those in USA and UK, with weekly average standing at 3.8 for Singapore and 3.5 for USA and 3.2 for UK.
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NVPC