Mixed Messages To Volunteers Whom We’ve Asked To Be Friendly

Volunteers are often engaged as befrienders, mentors and coaches. What is the boundary between volunteer and friend? Be clear on what a volunteer should do when a beneficiary asks for help, even if the help shouldn’t be from the volunteer. Who should the volunteer call to discuss actions to take?

Susan J. Ellis

Volunteers are often engaged as befrienders, mentors and coaches. What is the boundary between volunteer and friend? Be clear on what a volunteer should do when a beneficiary asks for help, even if the help shouldn’t be from the volunteer. Who should the volunteer call to discuss actions to take?

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